Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Categories

Folder General Hosting (8)
Questions relevent to customers and their hosting accounts.
Folder Our Company (5)
Questions and concerns regarding the company.
Folder Pre-Sales (14)
Questions relevent to any prospective customers.

Most Popular Articles

Article What are your nameservers?
If order for your domain name to properly resolve to our webservers, you will need to set its nameserver to point to the following addresses,...
Views: 807
Article How do I use cPanel?
In the event that you get lost on how to do something in cPanel, you may refer to its online documentation at any time. Please view cPanel...
Views: 682
Article What is your datacenter like?
SurpassHosting own and operate our data center in Orlando, Florida so this means we do everything ourselves: installs, monitoring, modifications,...
Views: 582
Article Can I change my billing cycle?
Yes, you can change your billing cycle, and its very easy. Just contact a sales representative, and we will set you up on your new cycle.
Views: 568
Article Can I change my payment options?
Yes, you can change your payment option, simply just contact a sales representative, and he will change it.
Views: 535

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